Customer Activity Monitoring (CAM) Analyst

Driebergen-Rijsenburg (Netherlands)

20 juni 2024

Do you want to make a difference and contribute to creating a better world? Are you interested in developing your skills and knowledge, while putting your ideals to work? Join us, we are a frontrunner in ethical banking and global impact investing, and we need people like you to make change happen.

We believe that money can change the world for the better. In fact, our organisation was founded on this belief. Our mission is to create a society that protects and promotes the quality of life of all its members with human dignity at its core.

The group KYC & Financial Crime department works on uniform and efficient processes and creating single points of responsibility for the group. To make this possible we would like to bring on board an analytical-thinking professional for the role of Customer Activity Monitoring (CAM) Analyst.


How you will make a difference

You will help us to ‘finance change to change finance’, by protecting our organisation and customers from money laundering, terrorism financing and other criminal activities through analysing data, identifying patterns in monitored transactions, providing reports on the findings and providing input into improving our CAM framework. You will advise and contribute to strengthening our CAM models. You will work in close collaboration with CAM specialists and other relevant stakeholders.

As a part of your daily routine

  • You will provide analysis on Customer Activity Monitoring (post transaction monitoring) and knowledge of business processes to define changes and support implementation
  • You will identify new AML/CTF measures and business rules or improvements for existing measures and rules
  • You will work closely with other team members to develop, maintain and improve our CAM model lifecycle and work on behavioural models and static rules.
  • You will contribute to the back-testing of our behavioral models and static rules
  • You will prepare, enhance and deliver reporting for CAM related topics within the AML/CTF area including thematic research and contribute to proposals for the use of advanced analytics & AI in the area of Customer Activity Monitoring
  • You will support CAM reporting including the performance of the business rules and reporting of any relevant Operational Risk events

What you will bring

Your unique potential and your values matter for us most. We look for people who are self-aware and who think in a holistic way, always conscious about their impact on society, environment, and the economy.

To be successful in this role, you will:

  • need to zoom out and identify what is needed for whole perspective.
  • when faced with ambiguity or uncertainty, identify critical information and formulate a timely response
  • act with integrity and honesty, daring to speak up and have difficult conversations when needed
  • set up partnerships and networks, build and maintain relationships with relevant stakeholders with different backgrounds

Furthermore, it is desirable that you will have:

  • an extensive relevant working experience as a CAM analyst or in a closely related role
  • a broad knowledge and expertise within the AML/CTF field in the financial sector, specifically with analysing and improving CAM rulesets and models including model lifecycle management and the application of advanced techniques.
  • a proven experience with, and knowledge of, an Agile way of working in an IT environment
  • practice in working as a business partner with a strong judgment and an excellent analytical skills
  • proficient command of English and Dutch (Spanish or German language skills are a plus)

Your future colleagues

Together with other KYC & FC Analysts and Specialists you form the Monitoring & Screening team of the KYC & FC Centre of Expertise (within this team your expertise is with CAM). You report directly to the Team Lead Monitoring & Screening. On a day-to-day basis, you work in multi-disciplinary teams with ICT, operations and/or Compliance. You regularly work in the CAM Fusion team together with dedicated engineers or you work together with other KYC & FC Specialists and Analysts on joint topics (main focus on Risk and Control framework and SIRA input). Therefore, the work on a day-to-day basis will be very diverse.

Wat we bieden

What we offer you

An inspiring work culture

The most important thing about working with us is that you are part of community that is changing the world for the better. We are constantly improving our work culture to create conditions where every person can thrive, so you are able to:

  • find a sense of meaning in your work
  • create positive energy and impact with your co-workers
  • build mutual trust and respect in working relationships
  • enjoy fulfilment at a professional and personal level

A comfortable working environment

Our award-winning sustainable head office is based in Driebergen-Zeist, the Netherlands at the Reehorst Estate, just a 3 minutes’ walk from the train station. Combined with working from home, it is an inspiring place to work and connect with your colleagues.

And of course, great remuneration and working conditions:

  • a salary appropriate to the position, our remuneration policy and your experience
  • an attractive pension policy
  • a mobility card (including free private travels)
  • flexible working hours and the opportunity to work from home
  • reimbursement of a company bicycle to the max of € 1,500
  • 30 holiday days with a 40-hour working week, plus the option of buying 2 weeks of extra holiday days
  • extra leave to contribute to voluntary work
  • a range of education and training opportunities
  • the option to join our collective health insurance
  • a working from home allowance per home office day
  • suitable home office equipment up to € 750 every 5 years

Sounds interesting?

If you feel that you want to make a difference, don’t hesitate to join the Triodos community by applying for this role.

Everyone is welcome to join us. Our culture is built on values that aim to benefit both society and individuals. We are committed to equity and diversity, and we value everyone’s perspective. We strive to create an environment in which all co-workers and our broader community can feel safe and included.

The closing date for applications is: 19.07.2024

If the role interests you but you still have some questions, please connect with us via email: [email protected]. If there are any additional adjustments you may need during the application process, please let us know.

We also don’t want to miss out on candidates who feel they don’t exactly match the job description, so if this is a role that sounds interesting to you, and you feel you could add value, please apply!


Who we are

Triodos Bank is a leading expert in sustainable banking, founded in 1980 in the Netherlands, with branches in Belgium, Germany, United Kingdom, and Spain.

Triodos Investment Management is a globally recognised leader in impact investing, that currently manages 20 funds invested in both Europe and emerging markets.

Triodos Regenerative Money Centre is our business unit launched in 2019 with the explicit goal of restoring and regenerating nature and society.

We are a certified B Corp since 2015. B Corp is a growing global community of successful and sustainable companies that create positive social impact and change.

We are also one of the founders of The Global Alliance for Banking on Values, a global network of independent banks using finance to deliver sustainable economic, social, and environmental development. | |


Driebergen-Rijsenburg (Netherlands)


20 juni 2024