Application Engineer / RiskShield administrator

Zeist | Head Office

12 november 2020

Because of a growth of the activities around KYC & Fraud and the complexity of the work, we are looking for an

Application Engineer / RiskShield administrator

Manage the system to catch fraudsters!

Triodos Bank places great value on ethical business practice as well as compliance with laws and regulation for financial crime. You help us by detecting fraud, money laundering, terrorist financing and the screening of customers.

As Application Engineer / RiskShield administrator you are responsible for the application management of our central monitoring platform. You maintain the application configuration of our development, test and production systems, in close cooperation with the Infra Operations department. On the one hand you support Change by making sure that all new and changed functionality is applied in line with our release management process. On the other hand, you are the Run champion and you guard operations and stability. You play an active role in the team and fully embrace the Agile/Scrum way of working. Together with your team you make technical considerations, you guide your team members where necessary, and you communicate with people inside and outside the organisation to achieve the best result. Because the application has a large database, we welcome candidates that have database server experience (MS SQL).

Take action

  • Ensure a continuous 24/7 operations to support the business.
  • Support and steer the ITIL processes around the application: release and deployment management and incident management.
  • Serve as central point of contact for the RiskShield application, for the team, the Product Owner, the Infra department, the business analysts, and the operations teams.
  • Dive into the world of fraud prevention and help to protect the bank and its customers!


The team

Your team is called the e-Crime team. It is part of ICT Services at Triodos Bank Head Office. The team works in the KYC & Fraud domain through which all the business change is realised, in an Agile/Scrum way. The team works closely with the Product Owner. The team has started in 2019 and has since grown to 8 dedicated colleagues who feel responsible for strong fraud monitoring. Activities of the team: realise Change for AML/fraud monitoring systems, ensure a stable Run of these systems, run data analyses and provide business support for fraud cases. Also, the team is investigating advanced analytics to further improve the monitoring. The team includes a RiskShield admin (who will be your peer), RiskShield specialists, data analysts and fraud/AML analysts. It is teamwork. Depending on your interests and capabilities you can also perform activities from other team roles, next to your responsibilities as RiskShield Administrator.

This is you

You communicate easily with many different stakeholders within ICT. You are flexible and able to keep many balls in the air. You have a strong personality and are able to coordinate. Due to the nature of the work it is important that you can switch quickly, set priorities and you are stress resistant. You are also eager to learn and you keep yourself informed on new developments in IT and in payments processes and fraud prevention. In this way, you gradually expand your knowledge and develop yourself further.

This is complemented by:

  • Higher education level.
  • Strong background in IT and 5 years of work experience in the field of business-critical application management.
  • Affinity with banking processes and AML/fraud monitoring in particular.
  • Good communication skills in Dutch and English.
  • Expert knowledge on SQL and MS SQL databases is a plus.

Over onze organisatie

Follow your heart. Use your head.

Money always sets something into motion. At Triodos Bank, with our 1,500 co-workers, we are making money work for positive societal change. Inspired by this mission, for 40 years we have been financing businesses, organisations and projects that seek to achieve positive change in societal, ecological and cultural domains. We are enabled to do so by savers and investors who wish to contribute to an honest, sustainable and humane society. We only invest in the real economy and do not trade in complex financial products. We furthermore make a point of knowing all the sustainable entrepreneurs that choose to bank with us.

People make the difference: at Triodos Bank we are very aware of this. Together we actively contribute to a sustainable society, and this obviously starts with our co-workers. Several regular moments of reflection and our systematic attention for personal development help ensure that we can make that difference together. We keep each other focused and are all dedicated to the Triodos Bank mission.

Our head office is in Zeist. If you travel in a sustainable manner and commute to office using public transport, then we will fully remunerate your commuter expenses. This is one way of contributing to a healthier environment, together.

Wat we bieden

You want to have an impact

Impact on society is the number one priority, both for us as a bank and for you as Application Engineer / RiskShield admin. The fact that Triodos moreover offers attractive and just employment conditions is a bonus. This includes:

  • a salary appropriate to who you are and what you can do
  • an attractive pension policy
  • 100% remuneration of commuting expenses when using public transport
  • a company bicycle scheme
  • 29 holiday days with a 40-hour working week, plus the option of buying 2 weeks of extra holiday days
  • a range of education and training opportunities
  • the option to join our collective health insurance.

    Are you interested?

    For more information about this position, please contact Erik Schouten (Head of Information Security) via email or telephone 06-21168502.

    Want to join our team?

    Please send in your application via the apply button before 7 December to the attention of Coen de Winter, Recruiter. Applications via e-mail or LinkedIn will not be processed. We would like to get in touch with you!

    We reserve the right to close the vacancy earlier if there are enough good candidates.

    Acquisition as a result of this vacancy is not appreciated.


Zeist | Head Office


12 november 2020