Business Analyst Private

Triodos Investment Management, Driebergen-Rijsenburg

26 juni 2024

Business Analyst Private

Do you want to make a difference and contribute to creating a better world? Are you interested in developing your skills and knowledge, while putting your ideals to work? Join us, we are a frontrunner in ethical banking and global impact investing, and we need people like you to make change happen.

We believe that money can change the world for the better. In fact, our organisation was founded on this belief. Our mission is to create a society that protects and promotes the quality of life of all its members with human dignity at its core.

Currently, we’re looking for a Business Analyst to bring on board for a permanent contract.


How you will make a difference

Your role is to support the private Value Stream. You will join a group of 4 Business Analysts / Process Managers colleagues dedicated to enhancing our private investment processes and systems. This role focuses on overseeing development, deployment, and maintenance of the eFront application, our core private investments administration platform. You'll collaborate with cross-functional teams, offering valuable input for prioritisation and suggesting optimisations to streamline our operations and day-to-day support.

  • You assist users with technical issues, and you are the central contract point between different suppliers and internal departments to find solutions for the problems.
  • You work on the continuous improvement of the processes and systems that support the Private Investments.

Our goal is to be a future-proof asset manager, by enhancing the efficiency and effectiveness of our processes and systems and bringing data to the heart of our organisation. We aim to make our impact more visible and empower our colleagues to manage investments with confidence.

Take action

  • You collaborate with the business and analyse existing business processes to identify opportunities for automation, leveraging the capabilities of our applications (mainly eFront and its ICT ecosystem).
  • You identify and document clear “epics” and “user stories” that developers and data engineers can typically realise in a few sprints.
  • You manage suppliers and keep an eye on the change management chain for our applications, make test plans and address technical issues or bugs related to eFront software.
  • You are keen to join the network of stakeholders and ensure that the business reaches out to us with their requests.
  • You work in close cooperation with (senior) management, end users and/or external parties to identify and follow-up on relevant operational risks and process improvements.

What you will bring

Your unique potential and your values matter to us most. We look for people who are self-aware and who think in a holistic way, always conscious about their impact on society, environment, and the economy.

To be successful in this role, you will:

  • Have both business and technical skills to translate (complex) problems from business to systems.
  • Have experience in taking the responsibility to convert needs, insights, and concepts into concrete requirements and maintain a backlog with sprint goals (and you dare to say no when applicable).
  • Enjoy supporting users in the private value stream, assisting with software inquiries, troubling shouting technical issues and answer user queries.
  • Possess sharp analytical skills and the ability to distinguish between the essential and the ancillary to quickly grasp processes and IT systems.
  • Be energised by facilitating workshops with the business and look at design thinking and/or Lean methods.
  • Have a mix of courage and organisational sensitivity, enabling you to effectively communicate your advice and decisions, gaining support from others and making choices transparent.

Furthermore, it is desirable that you have:

  • Affinity with the mission and vision of Triodos Bank and Triodos Investment Management (TIM).
  • Previous experience as a Business Analyst, Application Consultant or Implementation lead.
  • Experience in the investment management sector and the eFront application.
  • Strong conceptual thinking skills and proficiency in navigating file structures such as XML and CSV, as well as BPMN.
  • Proficiency in data querying languages such as SQL.
  • Knowledge of business improvement methods like Lean, agile, design thinking etc.
  • Fluency in English.
  • Residency in the Netherlands.

Your future colleagues

You will report directly to Head of Data Management, IT and Process and work closely with the Business Analysis and Process team which has a close connection to the Data Competence Centre of Triodos IM. These teams are responsible for optimal support to the business teams regarding data management, automation, and process management. We maintain a robust ecosystem of packaged applications, external providers, and self-built systems to support the Triodos IM co-workers in their daily work.

Wat we bieden

What we offer you

An inspiring work cultureThe most important thing about working with us is that you are part of community that is changing the world for the better. We are constantly improving our work culture to create conditions where every person can thrive, so you are able to:

  • find a sense of meaning in your work
  • create positive energy and impact with your co-workers
  • build mutual trust and respect in working relationships
  • enjoy fulfilment at a professional and personal level

A comfortable working environmentOur award-winning sustainable head office is based in Driebergen-Zeist, the Netherlands at the Reehorst Estate, just a 3 minutes’ walk from the train station. Combined with working from home, it is an inspiring place to work and connect with your colleagues. One of the interesting facts about it is that we can completely take the building apart and move it to a new location.

And of course, great remuneration and working conditions:

  • a salary appropriate to the position, our remuneration policy and your experience
  • an attractive pension policy
  • a mobility card (including free private travels)
  • flexible working hours and the opportunity to work from home
  • reimbursement of a company bicycle to the max of € 1,500
  • 30 holiday days with a 40-hour working week, plus the option of buying 2 weeks of extra holiday days
  • extra leave to contribute to voluntary work
  • a range of education and training opportunities
  • the option to join our collective health insurance
  • a working from home allowance per home office day
  • suitable home office equipment up to € 750 every 5 years

Sounds interesting?If you feel that you want to make a difference, don’t hesitate to join the Triodos community by applying for this role.

Everyone is welcome and our culture is built with human dignity at its core. We believe in equity and diversity, and we know how valuable everyone’s individual perspectives are. We strive to create an environment in which all co-workers and our broader community can feel safe and included.

The closing date for applications is: 30-08-2024

If the role interests you but you still have some questions, please connect with us. If there are any additional adjustments you may need during the application process, please email: [email protected]

We also don’t want to miss out on candidates who feel they don’t exactly match the job description, so if this is a role that sounds interesting to you, and you feel you could add value, please apply.

Who we areTriodos Bank is a leading expert in sustainable banking, founded in 1980 in the Netherlands, with branches in Belgium, Germany, United Kingdom, and Spain.Triodos Investment Management is a globally recognised leader in impact investing, that currently manages 20 funds invested in both Europe and emerging markets.Triodos Regenerative Money Centre is our business unit launched in 2019 with the explicit goal of restoring and regenerating nature and society.We are a certified B Corp since 2015. B Corp is a growing global community of successful and sustainable companies that create positive social impact and change.We are also one of the founders of The Global Alliance for Banking on Values, a global network of independent banks using finance to deliver sustainable economic, social, and environmental development. | |


Triodos Investment Management, Driebergen-Rijsenburg


26 juni 2024